Terms of service

Last updated: June 11, 2026

These Terms of Service ("Terms") govern your access to and use of the Lumiveno website, products, and services. By accessing this website or purchasing any product or service from Lumiveno, you agree to be bound by these Terms and all applicable policies published on this website.

1. General Information

This website is operated by Lumiveno. Throughout the site, the terms "we", "us", and "our" refer to Lumiveno.

If you do not agree with these Terms, you must not use this website or purchase any products or services.

2. Nature of Products and Services

All products sold on this website are digital products and/or digital services delivered electronically.

Products sold by Lumiveno provide access to digital information, supplier information, supplier contacts, vendor information, community access, directories, digital resources, or similar informational services.

Lumiveno does not manufacture, own, stock, warehouse, inspect, distribute, import, export, or ship any physical products or physical inventory.

No physical products are sold, supplied, or delivered by Lumiveno.

Lumiveno acts solely as a provider of digital information and digital access services.

3. Product Names and Images

Product names containing terms such as:

- Vendor

- Supplier

- Access

- Contact

- Source

- Directory

- Community

refer exclusively to digital information, digital access, supplier information, vendor information, community access, or related informational services.

All product images, product photographs, brand references, logos, names, trademarks, and visual materials displayed on this website are provided solely for illustrative, descriptive, identification, and informational purposes.

Images are illustrative only and do not represent products being sold or physically supplied by Lumiveno.

By completing a purchase, customers acknowledge and agree that they are not purchasing any physical item depicted in product images or illustrations.

4. Delivery

Delivery of purchased products or services is performed electronically through one or more digital methods, including but not limited to:

- email delivery;

- digital access links;

- messaging applications;

- community invitations;

- access credentials;

- downloadable files;

- directories;

- contact information;

- other electronic delivery methods.

Delivery generally occurs shortly after successful payment processing.

Electronic delivery shall be deemed completed once access information, digital materials, files, links, credentials, invitations, contact information, or other digital materials have been sent to the customer or otherwise made available through the designated delivery channel.

Once digital access or delivery has been provided, the order shall be considered fulfilled and completed.

No physical shipment, postal delivery, courier service, freight service, or tangible product delivery will occur under any circumstances.

5. Customer Acknowledgement

By placing an order through this website, you expressly acknowledge and agree that:

- you are purchasing a digital product and/or digital service only;

- no physical product will be shipped or delivered;

- delivery is performed electronically;

- you have reviewed the product description before purchase;

- you understand the nature of the product or service being purchased;

- you accept these Terms and all applicable policies;

- Solcab does not hold or manage physical inventory relating to any products referenced in the digital information provided.

6. Refunds and Cancellations

Purchases made through this website are subject to the Refund Policy published on this website.

Due to the digital nature of our products and services, all sales are final following delivery or access, except where otherwise required by applicable law.

7. Intellectual Property

All content available on this website, including but not limited to:

- text;

- graphics;

- branding;

- logos;

- product descriptions;

- website content;

- digital materials;

databases and compilations;

is the property of Lumiveno or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, resold, republished, shared, commercially exploited, or redistributed without prior written permission.

8. Customer Conduct

Customers agree not to:

- misuse the website or services;

- redistribute purchased materials without authorization;

- share purchased access information with third parties;

- engage in unlawful activities using information obtained through Lumiveno;

- attempt unauthorized access to systems or accounts.

Customers are solely responsible for their own actions and decisions following use of any information or services provided by Lumiveno.

9. Third-Party Vendors and Services

Certain products or services may involve access to or interaction with third-party vendors, suppliers, platforms, applications, websites, communication services, communities, or marketplaces.

All third-party vendors, suppliers, manufacturers, platforms, contacts, and marketplaces referenced through Lumiveno products or services are independent third parties.

Unless explicitly stated otherwise in writing, no third party referenced by Lumiveno is an employee, agent, representative, partner, distributor, affiliate, or subsidiary of Lumiveno.

Lumiveno does not own, manufacture, inspect, stock, warehouse, distribute, import, export, or ship any physical goods that may be referenced within digital information provided through our services.

Lumiveno is not responsible for:

- third-party pricing;

- stock availability;

- product availability;

- shipping;

- customs matters;

- import or export restrictions;

- warranties;

- product quality;

- legal compliance;

- intellectual property matters;

- communications;

- response times;

- delivery times;

- actions taken by third-party operators.

Any legal responsibility relating to physical goods remains solely with the respective third-party vendor, supplier, manufacturer, or seller.

10. Payment Processing

Payments are processed through independent third-party payment providers.

Lumiveno is not responsible for payment processor outages, delays, banking interruptions, account limitations, reserves, reviews, or third-party payment service issues.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Lumiveno shall not be liable for:

- indirect damages;

- consequential damages;

- incidental damages;

- loss of profits;

- loss of business opportunities;

- loss of data;

- losses arising from third-party services or third-party platforms;

- losses arising from third-party vendors or suppliers;

- losses arising from physical goods not sold or supplied by Solcab.

Use of this website and its services is entirely at your own risk.

To the maximum extent permitted by applicable law, Lumiveno's total liability arising from any claim shall not exceed the amount paid by the customer for the relevant order.

12. Chargebacks and Payment Disputes

In the event of a payment dispute, chargeback, or payment reversal initiated after successful delivery or access has been provided, Lumiveno reserves the right to submit relevant evidence to financial institutions, payment processors, card issuers, and dispute resolution providers, including but not limited to:

- proof of delivery;

- delivery timestamps;

- access logs;

- transaction information;

- IP address records;

- device information;

- communication history;

- customer acknowledgements;

- acceptance of these Terms and associated policies;

- checkout records;

- product descriptions displayed at the time of purchase;

- email delivery records;

- fulfillment records.

13. Suspension and Termination

Lumiveno reserves the right to suspend, restrict, or terminate access to products or services in cases involving:

- fraud;

- abuse;

- unauthorized redistribution;

- misuse of services;

- intellectual property violations;

- chargebacks;

- payment disputes;

- unlawful conduct.

14. Changes to Terms

Lumiveno reserves the right to modify or update these Terms at any time without prior notice.

Continued use of the website following publication of updated Terms constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable in the jurisdiction in which the business operator is established, unless mandatory consumer protection legislation requires otherwise.

16. Contact Information

For any questions regarding these Terms, please contact:

lumiveno@proton.me